Refund Policy for Codeleka Code Store

1. No Refunds After Download

Once you have successfully downloaded your digital product, we are unable to offer a refund. Due to the nature of digital products, all sales are final after the download is completed.

2. Refunds on Payment Gateway Charges

If you are eligible for a refund, it will only be processed for the amount we receive after payment gateway charges (such as Razorpay processing fees) have been deducted.

3. Razorpay Payment Gateway

All payments made through our website are processed securely by Razorpay. Razorpay applies transaction fees, which will be deducted from the refund amount if applicable.

Example of Transaction Fees:

• If you made a payment of ₹1000 and Razorpay charges a fee of ₹30, the refund amount will be ₹970 (₹1000 - ₹30).
• Refunds will be processed within 7-10 business days, depending on Razorpay’s policies and bank processing times.

4. Refund Process

If you believe you're eligible for a refund, please contact our support team at support@codeleka.com. Provide your purchase details and reason for the refund request, and we will review your case within 7 business days.

5. Conditions for Refund

Refund requests will be considered only in the following scenarios:

• If the product you purchased is faulty or significantly differs from the description provided on our website.
• If there is an issue with the download, preventing access to the product.
• If the payment was made incorrectly or fraudulently.

6. Contact Information

If you have any questions or concerns regarding our refund policy or need assistance with a refund request, please feel free to reach out to us at:

Email: support@codeleka.com